Phillip Bosen shared the inside secrets on what jewelry clients really want with the DCGIA members. The key is in changing what you are doing if it is no longer working.

Don’t be afraid to reinvent your business!

How to get input from customers on specific business decisions by creating and holding an effective Client Advisory Board.

DCGIA learned how to select the right people, how to structure a meeting and more.

How does it help? How do you profit?

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DCGIA thanks Phillip Bosen for his insights and informative discussion.