Job opening – Customer Service Representative

Job Description:

Established in 1969, Washington Diamond is a leading  Washington D.C. Jeweler specializing in certified diamonds and custom platinum jewelry. Our team-work environment is looking for a Customer Service/Relations Representative to serve our customers in a professional manner.

The candidate must be trustworthy and have excellent professional and interpersonal skills. The candidate will be responsible to do the following: answer phones, schedule appointments, receive and handle customers jewelry, assist with business projects, control access to front reception, respond to web-appointment requests, handle customer files, deliver finished jewelry, order office supplies as necessary and possibly some sales. Computer fluency (mac) and speed required. There is upward career potential for every position.

We need an outgoing self motivated person. Position is full-time and available immediately.

Applicant must be open to further screening, and have their own transportation.

Applicant should have a college degree, be computer literate, have good communication skills (written and verbal), the ability to multi-task and be available to work a flexible schedule. Graduate Gemologist, Diamonds Graduate, Colored Stones Graduate are preferred.

Job Benefits:
Paid vacation, sick and personal time – Fully paid medical insurance – Generous employee discount – Holiday bonus –
Safe work environment – Competitive salary – Structured team bonus system – Fixed schedule for an improved lifestyle

Consistent 2 day weekend (Sunday and Monday)

Please send resume to
denelle@washingtondiamond.com

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